Customer Service

Item Not Received
Dear [BUYER_NAME], Sorry to hear that you have not received your order! According to the USPS tracking #[SHIPPING_TRACKING_NUMBER] on your order: &q...
Wed, 16 Dec, 2020 at 1:38 PM
In Transit
Dear [BUYER_NAME], Sorry to hear that you have not received your order! Unfortunately, USPS has been experiencing some delays lately. According to t...
Mon, 8 Nov, 2021 at 2:59 PM
Stuck in Transit
Dear [BUYER_NAME], Sorry to hear that you have not received your order! According to the last scanned tracking information on your order: "Your...
Mon, 8 Nov, 2021 at 3:02 PM
Pre-shipment phase
Dear [BUYER_NAME], Sorry to hear that you still have not received your order! Unfortunately, USPS has been recently experiencing some issues with ...
Wed, 16 Dec, 2020 at 12:06 PM
Shipping delay
Hello [BUYER_NAME], My sincerest apologies for this shipping delay! I have just reached out to our team in the warehouse and asked them to ship this...
Mon, 8 Nov, 2021 at 3:02 PM
Insufficient Address
Dear [BUYER_NAME], It appears the address on your order is insufficient and requires more information. Please review the address below and provide this ...
Wed, 16 Dec, 2020 at 12:15 PM
Reattempt Delivery
Dear [BUYER_NAME], I'm sorry to hear that you have not received your order! According to the USPS tracking #[SHIPPING_TRACKING_NUMBER] on your o...
Wed, 16 Dec, 2020 at 12:23 PM
Returned to Sender
Dear [BUYER_NAME], I'm sorry to hear that you have not received your order! According to the USPS tracking #[SHIPPING_TRACKING_NUMBER], USPS exp...
Wed, 16 Dec, 2020 at 12:26 PM
Pickup
Hello [BUYER_NAME], I'm so sorry to hear that you have not received your order! As you may be aware, according to USPS tracking number [SHIPPING...
Wed, 16 Dec, 2020 at 12:27 PM
Wrong Size; reship
Dear [BUYER_NAME], My sincere apologies for this size error! The correct size you ordered will ship out shortly. You may keep the wrong size receive...
Wed, 16 Dec, 2020 at 12:34 PM