Customer Service
Hello [BUYER_NAME], Thank you for reaching out! This fabric of this product is [REFER TO FIRST BULLET OF AMAZON PAGE] Regards, NAME imagik...
Wed, 16 Dec, 2020 at 1:17 PM
Hello [BUYER_NAME], Can you please provide me with the product title, link, and ASIN for this item so I can better assist you? The ASIN can be found by ...
Wed, 16 Dec, 2020 at 1:19 PM
Hello [BUYER_NAME], Yes, all our products are authentic and officially licensed. Regards, NAME imagikids Customer Service
Mon, 21 Dec, 2020 at 9:53 AM
Dear [BUYER_NAME], We regret to inform you that the PRODUCT you ordered is no longer available in size SIZE, the next available size is SIZE. Sorry for...
Wed, 7 Apr, 2021 at 12:08 PM
To cancel an item or an entire order: 1. Go to Your Orders 2. Click Cancel Items 3. Select the check box next to the item you wish to remove from the ord...
Wed, 16 Dec, 2020 at 1:26 PM
Dear [BUYER_NAME], It appears you have been issued a refund for your return already, please see attached screenshot. For further inquiries into this mat...
Wed, 16 Dec, 2020 at 1:28 PM
Dear [BUYER_NAME], It appears your order is currently in "Payment pending" status. Unfortunately this is an issue I am not able to resolve per...
Wed, 16 Dec, 2020 at 1:29 PM
Hello [BUYER_NAME], I'm sorry to hear that you were charged twice for this item! The order is showing that you are only being charged once for y...
Wed, 16 Dec, 2020 at 1:34 PM
Hello [BUYER_NAME], Thank you for reaching out! Unfortunately, we are unable to send free products in exchange for a review as this is against Amazon...
Wed, 16 Dec, 2020 at 1:41 PM
Dear [BUYER_NAME] Unfortunately, your order has already shipped out so we are unable to change your address. Do you have access to the address that is c...
Wed, 16 Dec, 2020 at 2:24 PM