Customer Service

Return Refund
Dear [BUYER_NAME], Sorry for the delay, your order has been refunded and you will receive an email confirmation of this refund from Amazon shortly. ...
Wed, 16 Dec, 2020 at 12:59 PM
Return
Dear [BUYER_NAME], To request a return, navigate to the returns center and proceed with the on-screen instructions to return your item:  https://www.am...
Thu, 17 Dec, 2020 at 12:08 PM
Prepaid label attach
Dear [BUYER_NAME], I'm sorry to hear that there was an issue with your order! Attached is your prepaid return label to send back your order. As soon...
Wed, 16 Dec, 2020 at 1:02 PM
Exchange Request
Dear [BUYER_NAME], Please place a separate order for the item you wish to receive in exchange, and return the original order for a refund. All returns r...
Thu, 17 Dec, 2020 at 5:37 PM
USPS Priority Mail
Hello [BUYER_NAME], Yes, I updated your delivery service to USPS Priority Mail (2-3 business days) so you should be receiving your order by [TIME REQUES...
Wed, 16 Dec, 2020 at 1:08 PM
Size Change
Dear [BUYER_NAME], Thanks for ordering! I have noted this size change and you will be shipped a size SIZE_NAME per your request. Regards, NA...
Wed, 16 Dec, 2020 at 1:09 PM
Address Change
Dear [BUYER_NAME], I have noted your shipping address change and your order will ship to the following address per your request: [NAME] [STREET] [...
Wed, 16 Dec, 2020 at 1:11 PM
Restocking
Hello [BUYER_NAME], Yes, we should have the PRODUCT in SIZE available around the TIME_PERIOD. Regards, NAME imagikids Customer Service
Wed, 16 Dec, 2020 at 1:12 PM
Not restocking
Hello [BUYER_NAME], Unfortunately, we are not currently planning on having the PRODUCT in SIZE back in stock. My sincerest apologies for the inconvenien...
Wed, 16 Dec, 2020 at 1:13 PM
Size Chart
Hello [BUYER_NAME], Customers generally select a size based on their son or daughter's measurements. Please see the attached size chart to see which...
Wed, 16 Dec, 2020 at 1:14 PM