Dear [BUYER_NAME],
I'm sorry to hear that you have not received your order!
According to the USPS tracking #[SHIPPING_TRACKING_NUMBER] on your order: ""
Please wait 2-3 business days for them to attempt delivery for a second and thirt time. If the item does not arrive, please contact us and we will reship your order. Thank you.
Regards,
NAME
imagikids Customer Service