Hello [BUYER_NAME],
I'm so sorry to hear that you have not received your order!
As you may be aware, according to USPS tracking number [SHIPPING_TRACKING_NUMBER], " "
Are you able to pick up your order from this pickup location? If not, please contact USPS Customer Service as they will most likely request your personal information that I am unable to provide them with. You can reach them by calling 1 (800) 275-8777 or visiting the website https://usps.force.com/emailus/s/. Thank you.
Regards,
Ricky
imagikids Customer Service