Account Health

Intellectual Property Violations
There are two types of Intellectual Property complaints: Suspected IP Violations- ASINs are pulled by Amazon’s anti-counterfeiting software, often incorrec...
Tue, 1 Sep, 2020 at 5:37 PM
Product Authenticity Complaints
Sam, please send below to seller-performance-policy@amazon.com and CC me. Reply SENT after sending. Hello, I am reaching out regarding the closure of AS...
Thu, 6 Aug, 2020 at 1:08 PM
Potential Trademark Misuse
Check the Account Health section under "Suspected Intellectual Property Violations" to see what words are triggering the trademark misuse. If in...
Mon, 3 Aug, 2020 at 12:10 PM
Product Safety - Headband
If an ASIN has been pulled due to product safety concerns regarding a headband: 1. Email Nathan Dweck <ndweck@bentex.com> and CC Sam Tawil <stawil...
Thu, 6 Aug, 2020 at 11:43 AM
Product Safety - General
If an ASIN has been pulled due to product safety concerns without explanation: 1. Email Nathan Dweck <ndweck@bentex.com> and CC Sam Tawil <stawil@...
Thu, 6 Aug, 2020 at 11:43 AM
Listing Policy Violations
Send Sam send the below: EMAIL: listings-report-proactive@amazon.com SUBJECT: Policy Warning BODY: Hello, We have identified the abusive child ASINs b...
Fri, 7 Aug, 2020 at 9:35 AM
TEMPLATES: Policy Compliance
Suspected Intellectual Property Violation EMAIL: notice-retraction@amazon.com SUBJECT: [B07NWYJDHM] Suspected Intellectual Property Violations Rece...
Thu, 6 Aug, 2020 at 12:28 PM
A-Z Guarantee Claims Template - IMK
This is an INR claim which meets Amazon’s policies for paying the customer refund. The refund was deducted from my account in error. Please reverse the refu...
Fri, 23 Apr, 2021 at 11:22 AM