If an ASIN has been pulled due to product safety concerns without explanation:
1. Email Nathan Dweck <ndweck@bentex.com> and CC Sam Tawil <stawil@imagikids.com>:
"SKU # [ASIN #] has been pulled due to product safety concerns. Please send over the GCC and test report".
2. Once Nathan sends documentation, REPLY ALL:
Thanks Nathan. Sam, please send below to <child-safety@amazon.com> and include the two attachments from Nathan ⬇️
Hello, ASINs B07Q58P48Q, B07Q453191, B07Q8K6Z3G, B07Q46SBY5 have been pulled due to product safety concerns. I am reaching out to have these products reinstated.
I have attached the GCC for this product as well as the Test Report. We test all our products thoroughly according to federal CPSIA standards as well as state level requirements ie California’s Prop 65, Washington CSPA and others.
This includes flammability, lead in surface and substrate, phthalates, small parts, and sharp edges. Please reinstate the above ASINs accordingly.
Company Name: imagikids LLC
Seller ID: AZQBWXI5F2WWA
Email Address: stawil@imagikids.com
Thank you,
Sam Tawil
3. After Sam emails the Child Safety team, a case will be auto-opened on Amazon. Follow-up on case making sure that the ASIN gets reinstated.