This is an INR claim which meets Amazon’s policies for paying the customer refund. The refund was deducted from my account in error. Please reverse the refund and place the $23.99 back into my account.
HISTORY:
Purchase with shipped with USPS tracking number 9400111899564069306476, purchased thru Amazon.
Customer purchased product on Tue, Dec 15, 2020.
imagikids shipped product on Wed, Dec 16, 2020.
USPS indicates product is delivered.
AMAZON INR POLICY STATES:
Beginning on May 1, 2016, Amazon policy states:
Product shipped with tracking—in transit
You will not be held liable (when an order was not delivered by the end of the EDD range) if:
The order was shipped within two business days from the date of the order.
Tracking information shows an expected delivery in the near future.
COLCLUSION:
USPS tracking clearly states tracking was in transit on the date the INR claim was made.
Item was shipped one day after order was received.
Amazon refunded from my account.
imagikids follows Amazon’s INR and Return Policies and expects Amazon to do the same.
Please reimburse my account the $23.99.