Templates: Negative Feedback

Not Our Product
Please understand that this is Amazon's error, we do not sell this product you are missing. We kindly request that you remove this poor feedback, thanks...
Thu, 2 Apr, 2020 at 5:22 PM
Accidental Poor Star Rating
Happy to hear! It appears you chose a poor star rating, was this on error given your positive comment? We kindly request that you remove or revise this poor...
Thu, 2 Apr, 2020 at 5:23 PM
Received Late
Dear {{ticket.requester.firstname}}, Sorry to hear that you received you order late! Unfortunately, it appears that USPS is overloaded with packages...
Mon, 28 Dec, 2020 at 5:00 PM